At Au pied des pentes (“we,” “our,” “us”), protecting your personal information is important to us. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website or book a stay. 1. Information We Collect We may collect: Identity and contact details: first/last name, email, phone number, mailing address. Booking details: stay dates, number of guests, preferences, stay-related communications. Payment information: data required to process payments through secure third-party providers; we do not store full card details. Technical data: IP address, device type, browser, pages visited, login/usage data. Cookies and similar technologies: see Section 6. 2. How We Use Your Information We use your information to: process and manage reservations and your stay; communicate before, during, and after your visit; send essential notices (check-in info, reminders, changes); improve our website, services, and customer experience; ensure security, prevent fraud, and meet legal requirements; send promotions or offers only if you consent. 3. Consent By using our website or booking a stay, you consent to our collection and use of your data as described here. You may withdraw consent anytime, subject to legal/contractual limits, by emailing [contact email]. Commission de la vie privée du Canada +2 Commission de la vie privée du Canada +2 4. Sharing Your Information We do not sell your personal data. We may share it with: service providers (booking platform, payment processor, web hosting, email tools) strictly to deliver their services; government or law-enforcement authorities when required by law; essential partners linked to your stay when necessary (e.g., building management). These third parties must protect your data and use it only for agreed purposes. Commission de la vie privée du Canada +2 Commission de la vie privée du Canada +2 5. Data Retention We keep personal information only as long as needed for the purposes stated above and to meet legal obligations (tax, accounting, etc.). It is then securely destroyed or anonymized. Commission de la vie privée du Canada +1 6. Cookies & Analytics We use cookies to: operate the site properly; remember your preferences; analyze traffic and performance (e.g., Google Analytics or similar). You may disable cookies through your browser settings. Some features may not work properly without cookies. quickpolicies.com +1 7. Security We use reasonable administrative, technical, and physical safeguards to protect your data against loss, theft, unauthorized access, or disclosure. However, no system is 100% secure and we cannot guarantee absolute security. Commission de la vie privée du Canada +2 Commission de la vie privée du Canada +2 8. Your Rights Under applicable laws, you may: access your personal information; request corrections; withdraw consent for certain uses; request deletion where legally permitted. To exercise these rights, contact [contact email]. Commission de la vie privée du Canada +2 Commission de la vie privée du Canada +2 9. Minors Our services are intended for adults. We do not knowingly collect information from minors without parental consent. 10. Transfers Outside Québec/Canada Some data may be stored or processed outside Québec/Canada by our providers (e.g., cloud hosting). Appropriate safeguards are used to protect your information. Commission de la vie privée du Canada +2 canpliance.ca +2 11. Changes to This Policy We may update this policy from time to time. The current version will always be posted on our website with the effective date.